Uzbekistan Living Treasures: Celebration of Craftsmanship

Uzbekistan’s arts and crafts culture goes back millennia, to the days of the Great Silk Road. Its skills and techniques have been tightly preserved through a culture of transmission, passed down from generation to generation—from “usto” (master) to “shogird” (young artisan).

From potters to embroiderers, blacksmiths to wood carvers, goldsmiths to jewelers, Uzbekistan’s craftspeople produce truly special items of the finest skills and materials. These include Suzani, silk fabrics, gold embroidery, ornamental knives, intricate jewelry, handmade carpets, miniature paintings and ceramics that come in a kaleidoscope of patterns and colors. With the rise and prevalence of industrialism and the standards of mass production, these unique items handmade by craftsmen have truly become a special luxury.

Created by Yaffa Assouline and images by Laziz Hamani, Living Treasures: Celebration of Craftsmanship is an intimate invitation to discover the arts and crafts of Uzbekistan through some of its talented artisans. The images and dynamic range of work will make readers discover the country and link the glory of the past with the passion of the present, with the craftsmen preserving and innovating in traditional applied arts. The book will be available within the Assouline Classics collection with a silk hardcover, as well as in the Ultimate collection featuring an embroidered fabric clamshell.

Thank you for choosing Eichholtz Long Island. We are committed to delivering your luxury furnishings with the utmost care.
Below you will find our clear, straightforward guide to shipping and deliveries.


Delivery Timelines
We source our collection globally to ensure the highest quality. Processing times depend on item location:

• In-Stock (USA): Ships from our North Carolina warehouse in 10–14 business days.

• In-Stock (International): Ships from our Netherlands warehouse in 4–8 weeks.

• Atelier (Made-to-Order): Custom pieces are crafted and shipped within 4–6 weeks.

• Backordered Items: We will provide an estimated shipping window via email and notify you of any schedule updates.
  
  

Note on Atelier Products: Full payment is required at the time of purchase for all Atelier items. Because these pieces are made-to-order specifically for you, all sales are final and are not eligible for returns, cancellations, or refunds.

Your Eichholtz sales representative will reach out after your custom order request is placed.

Shipping Methods

• Curbside Delivery: Large or fragile items are delivered on a pallet to the first dry area at ground level (e.g., driveway or porch). Drivers do not enter the home or remove packaging.

• White-Glove Delivery: (Subject to availability) Includes delivery to your room of choice, light assembly, and removal of all packaging materials.
  
  
  

Your Delivery Appointment
All freight deliveries require an appointment.

• Access Check: Please confirm that all elevators, doorways, and hallways can accommodate your items before ordering.

• Fees: If a delivery cannot be completed due to access constraints or a missed appointment, the carrier may charge redelivery or storage fees.
  
  

Receiving Your Order
Important: Please inspect your shipment immediately upon arrival.

• Visible Damage: If the box or product is damaged, note it clearly on the Delivery Receipt before signing. Take photos of the damage from multiple angles.

• Severe Damage: You have the right to refuse delivery if the item is significantly compromised.

• Concealed Damage: If you find damage after unpacking, please contact us immediately to begin a claim.
  
  

Shipping Destinations & Restrictions

• We ship exclusively within the contiguous United States.

• We cannot ship to PO Boxes, APO/FPO addresses, Alaska, Hawaii, or international locations at this time.
  

Changes & Cancellations

Before Shipping: Requests to cancel or modify an order must be made before the item leaves the warehouse.
After Shipping: Once an item has shipped, any changes or cancellations will be processed as a Return, and return shipping fees will apply.


Need Help?

If you have any questions or require assistance with your order, please do not hesitate to contact our Support Center at info@eichholtzlongisland.com.