Tuscany Marvel

The Italian region of Tuscany is a feast for all senses. A creative incubator that has cultivated art and architecture for eras including Etruscan, Roman, Renaissance and modern times. Timeworn churches, once stops on nineteenth-century Grand Tours, stand tall in the towns’ piazzas. Rolling hills of wheat and colorful olive groves, that inspire authentic Tuscan cuisine, are dotted with villas built by the prestigious Medici family. The Tyrrhenian Sea extends off its coast, lapping the shore of Elba, the island where the emperor Napoleon was exiled. Quaint villages, historic towns and bustling cities are scattered across its landscape, which is almost as varied as the communities themselves. From annual horse races at Piazza del Campo, and the centuries-old winemaking traditions of the Chianti region to the city of Pisa, an ancient Maritime Republic known for the youthful spirit of its Scuola Normale Superiore and Leaning Tower alike, Tuscany is the place of dreams, where thousands come to relive its history and take in the beauty of a region of Italy.

In the fashion world, Ferragamo, Gucci and Pucci all have ties to Florence and its endless inspiration. However, what truly defines Tuscany is its timelessness. Masterpieces from centuries past still lure immense crowds. Brunelleschi’s dome in Florence never fails to strike onlookers with awe, a beauty captured in this travel coffee table book.

Thank you for choosing Eichholtz Long Island. We are committed to delivering your luxury furnishings with the utmost care.
Below you will find our clear, straightforward guide to shipping and deliveries.


Delivery Timelines
We source our collection globally to ensure the highest quality. Processing times depend on item location:

• In-Stock (USA): Ships from our North Carolina warehouse in 10–14 business days.

• In-Stock (International): Ships from our Netherlands warehouse in 4–8 weeks.

• Atelier (Made-to-Order): Custom pieces are crafted and shipped within 4–6 weeks.

• Backordered Items: We will provide an estimated shipping window via email and notify you of any schedule updates.
  
  

Note on Atelier Products: Full payment is required at the time of purchase for all Atelier items. Because these pieces are made-to-order specifically for you, all sales are final and are not eligible for returns, cancellations, or refunds.

Your Eichholtz sales representative will reach out after your custom order request is placed.

Shipping Methods

• Curbside Delivery: Large or fragile items are delivered on a pallet to the first dry area at ground level (e.g., driveway or porch). Drivers do not enter the home or remove packaging.

• White-Glove Delivery: (Subject to availability) Includes delivery to your room of choice, light assembly, and removal of all packaging materials.
  
  
  

Your Delivery Appointment
All freight deliveries require an appointment.

• Access Check: Please confirm that all elevators, doorways, and hallways can accommodate your items before ordering.

• Fees: If a delivery cannot be completed due to access constraints or a missed appointment, the carrier may charge redelivery or storage fees.
  
  

Receiving Your Order
Important: Please inspect your shipment immediately upon arrival.

• Visible Damage: If the box or product is damaged, note it clearly on the Delivery Receipt before signing. Take photos of the damage from multiple angles.

• Severe Damage: You have the right to refuse delivery if the item is significantly compromised.

• Concealed Damage: If you find damage after unpacking, please contact us immediately to begin a claim.
  
  

Shipping Destinations & Restrictions

• We ship exclusively within the contiguous United States.

• We cannot ship to PO Boxes, APO/FPO addresses, Alaska, Hawaii, or international locations at this time.
  

Changes & Cancellations

Before Shipping: Requests to cancel or modify an order must be made before the item leaves the warehouse.
After Shipping: Once an item has shipped, any changes or cancellations will be processed as a Return, and return shipping fees will apply.


Need Help?

If you have any questions or require assistance with your order, please do not hesitate to contact our Support Center at info@eichholtzlongisland.com.