Sharjah: The Capital of Culture

Widely celebrated as the Cultural Capital of the United Arab Emirates, Sharjah is a creative and vibrant hub at the heart of the Middle East. Renowned for its deep-rooted commitment to the arts, education, and heritage preservation, the emirate stands as a beacon of cultural excellence in the region.

From the architectural marvel of the House of Wisdom, designed by Foster + Partners, to the restored coral-walled galleries of the Sharjah Art Foundation Art Spaces, the city reflects both a profound respect for tradition and a bold vision for progress. Home to the Sharjah International Book Fair, one of the world’s largest literary events, Sharjah also boasts more than museums that celebrate its rich and diverse history. Among them is the Sharjah Museum of Islamic Civilization, which houses over 5,000 artifacts and rare manuscripts, offering a deep insight into Islamic art, science, and culture.

Beyond the city lies  Mleiha,  an archaeological treasure often referred to as the “cradle of civilization,” where ancient tombs, fossils, and settlements reveal stories from human kind’s earliest chapters.

Sharjah: The Capital of Culture offers a compelling portrait of Sharjah’s dedication to cultural enrichment, historical preservation, and creative expression—an homage to an emirate where the past and future coexist in perfect harmony.

Thank you for choosing Eichholtz Long Island. We are committed to delivering your luxury furnishings with the utmost care.
Below you will find our clear, straightforward guide to shipping and deliveries.


Delivery Timelines
We source our collection globally to ensure the highest quality. Processing times depend on item location:

• In-Stock (USA): Ships from our North Carolina warehouse in 10–14 business days.

• In-Stock (International): Ships from our Netherlands warehouse in 4–8 weeks.

• Atelier (Made-to-Order): Custom pieces are crafted and shipped within 4–6 weeks.

• Backordered Items: We will provide an estimated shipping window via email and notify you of any schedule updates.
  
  

Note on Atelier Products: Full payment is required at the time of purchase for all Atelier items. Because these pieces are made-to-order specifically for you, all sales are final and are not eligible for returns, cancellations, or refunds.

Your Eichholtz sales representative will reach out after your custom order request is placed.

Shipping Methods

• Curbside Delivery: Large or fragile items are delivered on a pallet to the first dry area at ground level (e.g., driveway or porch). Drivers do not enter the home or remove packaging.

• White-Glove Delivery: (Subject to availability) Includes delivery to your room of choice, light assembly, and removal of all packaging materials.
  
  
  

Your Delivery Appointment
All freight deliveries require an appointment.

• Access Check: Please confirm that all elevators, doorways, and hallways can accommodate your items before ordering.

• Fees: If a delivery cannot be completed due to access constraints or a missed appointment, the carrier may charge redelivery or storage fees.
  
  

Receiving Your Order
Important: Please inspect your shipment immediately upon arrival.

• Visible Damage: If the box or product is damaged, note it clearly on the Delivery Receipt before signing. Take photos of the damage from multiple angles.

• Severe Damage: You have the right to refuse delivery if the item is significantly compromised.

• Concealed Damage: If you find damage after unpacking, please contact us immediately to begin a claim.
  
  

Shipping Destinations & Restrictions

• We ship exclusively within the contiguous United States.

• We cannot ship to PO Boxes, APO/FPO addresses, Alaska, Hawaii, or international locations at this time.
  

Changes & Cancellations

Before Shipping: Requests to cancel or modify an order must be made before the item leaves the warehouse.
After Shipping: Once an item has shipped, any changes or cancellations will be processed as a Return, and return shipping fees will apply.


Need Help?

If you have any questions or require assistance with your order, please do not hesitate to contact our Support Center at info@eichholtzlongisland.com.