Samaritaine: Paris Pont-Neuf

The story of Samaritaine is a grand love story: the love of family, the love of commerce, the love of art, the love for others. Samaritaine is a name that conjures dreams, and, for many Parisians, brings back a flood of memories, such as climbing the grand staircase with one’s grandmother, or just gazing awestruck at the sight of its majestic building in the heart of Paris.

From Art Nouveau to Zola, the story of the Samaritaine department store unfolds here in the form of a playful ABC to commemorate its renovation and renaissance in the twenty-first century. This architectural gem once again offers an authentically French shopping experience, blending the chic of avenue Montaigne with the trendy vibe of the Marais. French art de vivre is elevated here, beyond simply a retail space, offering new experiences, an array of restaurants, conferences and exhibitions, a spa and even a five-star hotel.

Illustrated with striking photographs, Samaritaine Paris Pont-Neuf juxtaposes French artisanal savoir faire and fashion with elements of Parisian history and anecdotes of the store’s founders, illuminating the evolution of this iconic department store in the heart of the City of Light. As rich and glamorous as the Samaritaine facade on the Parisian skyline, this volume celebrates the revival of this jewel box of French style and spirit.

Thank you for choosing Eichholtz Long Island. We are committed to delivering your luxury furnishings with the utmost care.
Below you will find our clear, straightforward guide to shipping and deliveries.


Delivery Timelines
We source our collection globally to ensure the highest quality. Processing times depend on item location:

• In-Stock (USA): Ships from our North Carolina warehouse in 10–14 business days.

• In-Stock (International): Ships from our Netherlands warehouse in 4–8 weeks.

• Atelier (Made-to-Order): Custom pieces are crafted and shipped within 4–6 weeks.

• Backordered Items: We will provide an estimated shipping window via email and notify you of any schedule updates.
  
  

Note on Atelier Products: Full payment is required at the time of purchase for all Atelier items. Because these pieces are made-to-order specifically for you, all sales are final and are not eligible for returns, cancellations, or refunds.

Your Eichholtz sales representative will reach out after your custom order request is placed.

Shipping Methods

• Curbside Delivery: Large or fragile items are delivered on a pallet to the first dry area at ground level (e.g., driveway or porch). Drivers do not enter the home or remove packaging.

• White-Glove Delivery: (Subject to availability) Includes delivery to your room of choice, light assembly, and removal of all packaging materials.
  
  
  

Your Delivery Appointment
All freight deliveries require an appointment.

• Access Check: Please confirm that all elevators, doorways, and hallways can accommodate your items before ordering.

• Fees: If a delivery cannot be completed due to access constraints or a missed appointment, the carrier may charge redelivery or storage fees.
  
  

Receiving Your Order
Important: Please inspect your shipment immediately upon arrival.

• Visible Damage: If the box or product is damaged, note it clearly on the Delivery Receipt before signing. Take photos of the damage from multiple angles.

• Severe Damage: You have the right to refuse delivery if the item is significantly compromised.

• Concealed Damage: If you find damage after unpacking, please contact us immediately to begin a claim.
  
  

Shipping Destinations & Restrictions

• We ship exclusively within the contiguous United States.

• We cannot ship to PO Boxes, APO/FPO addresses, Alaska, Hawaii, or international locations at this time.
  

Changes & Cancellations

Before Shipping: Requests to cancel or modify an order must be made before the item leaves the warehouse.
After Shipping: Once an item has shipped, any changes or cancellations will be processed as a Return, and return shipping fees will apply.


Need Help?

If you have any questions or require assistance with your order, please do not hesitate to contact our Support Center at info@eichholtzlongisland.com.