Ron Zacapa from Guatemala

From the misty highlands of Guatemala emerges Ron Zacapa, a rum that is more than a spirit. Founded in 1976 and named after the town located approximately 122 kilometers (75 miles) from Guatemala City, Zacapa Rum is recognized today as one of the world’s top premium spirit brands. Mirroring the country’s layered history, Zacapa Rum is renowned for its unique high-altitude aging process, developing a deep, rich, complex flavor profile born of expert craftsmanship. Made by one of the few female master blenders in the world of spirits, Lorena Vásquez, her special approach to blending goes beyond the norm, harnessing the best ingredients from Guatemala. Crafted slowly, with patience and precision, each barrel-aged blend is a living homage to the land, its people, and their timeless traditions. Ron Zacapa from Guatemala is a celebration of Ron Zacapa as a symbol of Guatemala’s artistry, land, and fierce spirit. 

From the local female artisans who weave delicate petate bands that wrap around the bottle, preserving ancestral crafts, to the farmers whose hands harvest sugarcane with care, every bottle carries the pride and devotion of Guatemalans. Through lyrical storytelling and stunning imagery, Ron Zacapa from Guatemala showcases how the rum is more than a drink. It is a ceremony. Drinking Zacapa is a journey: the warmth of fire in the glass, the sweetness of sun-drenched cane, the fragrance of oak and time. It is also the lyrical soul of Guatemala itself, of its volcanic soil, emerald valleys, and resilient, passionate people.

Thank you for choosing Eichholtz Long Island. We are committed to delivering your luxury furnishings with the utmost care.
Below you will find our clear, straightforward guide to shipping and deliveries.


Delivery Timelines
We source our collection globally to ensure the highest quality. Processing times depend on item location:

• In-Stock (USA): Ships from our North Carolina warehouse in 10–14 business days.

• In-Stock (International): Ships from our Netherlands warehouse in 4–8 weeks.

• Atelier (Made-to-Order): Custom pieces are crafted and shipped within 4–6 weeks.

• Backordered Items: We will provide an estimated shipping window via email and notify you of any schedule updates.
  
  

Note on Atelier Products: Full payment is required at the time of purchase for all Atelier items. Because these pieces are made-to-order specifically for you, all sales are final and are not eligible for returns, cancellations, or refunds.

Your Eichholtz sales representative will reach out after your custom order request is placed.

Shipping Methods

• Curbside Delivery: Large or fragile items are delivered on a pallet to the first dry area at ground level (e.g., driveway or porch). Drivers do not enter the home or remove packaging.

• White-Glove Delivery: (Subject to availability) Includes delivery to your room of choice, light assembly, and removal of all packaging materials.
  
  
  

Your Delivery Appointment
All freight deliveries require an appointment.

• Access Check: Please confirm that all elevators, doorways, and hallways can accommodate your items before ordering.

• Fees: If a delivery cannot be completed due to access constraints or a missed appointment, the carrier may charge redelivery or storage fees.
  
  

Receiving Your Order
Important: Please inspect your shipment immediately upon arrival.

• Visible Damage: If the box or product is damaged, note it clearly on the Delivery Receipt before signing. Take photos of the damage from multiple angles.

• Severe Damage: You have the right to refuse delivery if the item is significantly compromised.

• Concealed Damage: If you find damage after unpacking, please contact us immediately to begin a claim.
  
  

Shipping Destinations & Restrictions

• We ship exclusively within the contiguous United States.

• We cannot ship to PO Boxes, APO/FPO addresses, Alaska, Hawaii, or international locations at this time.
  

Changes & Cancellations

Before Shipping: Requests to cancel or modify an order must be made before the item leaves the warehouse.
After Shipping: Once an item has shipped, any changes or cancellations will be processed as a Return, and return shipping fees will apply.


Need Help?

If you have any questions or require assistance with your order, please do not hesitate to contact our Support Center at info@eichholtzlongisland.com.