Nutella

Nutella is more than a spread—it’s a cultural icon, a spoonful of positivity that bridges generations and borders with the ever-present feeling of nostalgia. A history that spans six decades, from humble beginnings in Italy to a globally cherished treat, Nutella continues to be made in the spirit of its origins: Italian artisanship, seven ingredients, and a timeless invitation to smile. Invented by the Ferrero family, Pietro and then his son Michele, the simple idea of blending hazelnuts with chocolate into a smooth, spreadable dream took on the name Nutella in 1964—and with it, a place at breakfast tables around the world from Naples to Nairobi, São Paulo to Seoul. Giovanni Ferrero, now leading the Ferrero Group into its third generation, keeps looking further, always exploring innovative ways to surprise and delight Nutella fans around the world. Beyond the classic jar, Nutella has created a range of new product experiences: from Nutella&GO! to Nutella B-ready, Nutella Biscuits, and many more.

Nutella explores all facets of the signature spread in six chapters: History, Quality, Bread & Breakfast, Versatility, Nutella World, and Iconicity. Discover how Nutella has been able to spread smiles all over the world, through a curated collection of recipes from around the globe. Trace its journey from carefully sourced ingredients to the perfected process behind its unmistakable flavor. Celebrate its legacy through a special anniversary exhibition that brings the beloved spread to life. Nutella is more than a jar—it’s a family story of invention and passion.

Thank you for choosing Eichholtz Long Island. We are committed to delivering your luxury furnishings with the utmost care.
Below you will find our clear, straightforward guide to shipping and deliveries.


Delivery Timelines
We source our collection globally to ensure the highest quality. Processing times depend on item location:

• In-Stock (USA): Ships from our North Carolina warehouse in 10–14 business days.

• In-Stock (International): Ships from our Netherlands warehouse in 4–8 weeks.

• Atelier (Made-to-Order): Custom pieces are crafted and shipped within 4–6 weeks.

• Backordered Items: We will provide an estimated shipping window via email and notify you of any schedule updates.
  
  

Note on Atelier Products: Full payment is required at the time of purchase for all Atelier items. Because these pieces are made-to-order specifically for you, all sales are final and are not eligible for returns, cancellations, or refunds.

Your Eichholtz sales representative will reach out after your custom order request is placed.

Shipping Methods

• Curbside Delivery: Large or fragile items are delivered on a pallet to the first dry area at ground level (e.g., driveway or porch). Drivers do not enter the home or remove packaging.

• White-Glove Delivery: (Subject to availability) Includes delivery to your room of choice, light assembly, and removal of all packaging materials.
  
  
  

Your Delivery Appointment
All freight deliveries require an appointment.

• Access Check: Please confirm that all elevators, doorways, and hallways can accommodate your items before ordering.

• Fees: If a delivery cannot be completed due to access constraints or a missed appointment, the carrier may charge redelivery or storage fees.
  
  

Receiving Your Order
Important: Please inspect your shipment immediately upon arrival.

• Visible Damage: If the box or product is damaged, note it clearly on the Delivery Receipt before signing. Take photos of the damage from multiple angles.

• Severe Damage: You have the right to refuse delivery if the item is significantly compromised.

• Concealed Damage: If you find damage after unpacking, please contact us immediately to begin a claim.
  
  

Shipping Destinations & Restrictions

• We ship exclusively within the contiguous United States.

• We cannot ship to PO Boxes, APO/FPO addresses, Alaska, Hawaii, or international locations at this time.
  

Changes & Cancellations

Before Shipping: Requests to cancel or modify an order must be made before the item leaves the warehouse.
After Shipping: Once an item has shipped, any changes or cancellations will be processed as a Return, and return shipping fees will apply.


Need Help?

If you have any questions or require assistance with your order, please do not hesitate to contact our Support Center at info@eichholtzlongisland.com.