Mustique Icon

A private sanctuary in the Caribbean, Mustique is a humble island when it comes to aesthetics and size (measuring less than three square miles). When it comes to its guests, it is anything but. First developed in the mid-twentieth century by Scottish aristocrat Colin Tennant, the island has since attracted a constellation of famous names—from Princess Margaret to rock legends like Mick Jagger and David Bowie. With a no-paparazzi policy, the stars can disappear into the unspoiled paradise. Mustique Icon immerses readers into this signature spirit of barefoot luxury. Beyond its turquoise shores and fragrant frangipani, Mustique’s magic lies in its rare balance of exclusivity and ease. Days unfold at an unhurried pace—horseback rides along the beach, watching the sunset, or picnics on Macaroni Beach.

Iconic villas hidden among the hills, whether traditional or modern in design, all champion the natural splendor of the island. Mustique’s tight-knit community of locals and long-time visitors fosters a warmth that one would be hard-pressed to find anywhere else. With sunrise swims in the Caribbean, long lunches at the Cotton House, and moonlit cocktails at Basil’s Bar, the sun chasers and relaxation seekers can always find a spot to bask in the island’s secluded elegance.

Thank you for choosing Eichholtz Long Island. We are committed to delivering your luxury furnishings with the utmost care.
Below you will find our clear, straightforward guide to shipping and deliveries.


Delivery Timelines
We source our collection globally to ensure the highest quality. Processing times depend on item location:

• In-Stock (USA): Ships from our North Carolina warehouse in 10–14 business days.

• In-Stock (International): Ships from our Netherlands warehouse in 4–8 weeks.

• Atelier (Made-to-Order): Custom pieces are crafted and shipped within 4–6 weeks.

• Backordered Items: We will provide an estimated shipping window via email and notify you of any schedule updates.
  
  

Note on Atelier Products: Full payment is required at the time of purchase for all Atelier items. Because these pieces are made-to-order specifically for you, all sales are final and are not eligible for returns, cancellations, or refunds.

Your Eichholtz sales representative will reach out after your custom order request is placed.

Shipping Methods

• Curbside Delivery: Large or fragile items are delivered on a pallet to the first dry area at ground level (e.g., driveway or porch). Drivers do not enter the home or remove packaging.

• White-Glove Delivery: (Subject to availability) Includes delivery to your room of choice, light assembly, and removal of all packaging materials.
  
  
  

Your Delivery Appointment
All freight deliveries require an appointment.

• Access Check: Please confirm that all elevators, doorways, and hallways can accommodate your items before ordering.

• Fees: If a delivery cannot be completed due to access constraints or a missed appointment, the carrier may charge redelivery or storage fees.
  
  

Receiving Your Order
Important: Please inspect your shipment immediately upon arrival.

• Visible Damage: If the box or product is damaged, note it clearly on the Delivery Receipt before signing. Take photos of the damage from multiple angles.

• Severe Damage: You have the right to refuse delivery if the item is significantly compromised.

• Concealed Damage: If you find damage after unpacking, please contact us immediately to begin a claim.
  
  

Shipping Destinations & Restrictions

• We ship exclusively within the contiguous United States.

• We cannot ship to PO Boxes, APO/FPO addresses, Alaska, Hawaii, or international locations at this time.
  

Changes & Cancellations

Before Shipping: Requests to cancel or modify an order must be made before the item leaves the warehouse.
After Shipping: Once an item has shipped, any changes or cancellations will be processed as a Return, and return shipping fees will apply.


Need Help?

If you have any questions or require assistance with your order, please do not hesitate to contact our Support Center at info@eichholtzlongisland.com.