Madrid Chic

Assouline’s latest addition to the Chic Series takes the readers to the capital of Spain for an intimate look at this welcoming metropolis. With Madrid expert Cristina Carrillo de Albornoz as your guide, the who’s who of the city have opened their doors to offer a peek into their daily lives. The golden light that seems to blanket the city in warmth is impeccably captured through the lens of Oliver Pilcher and his original photography for this book. A celebration of cultural expression, gastronomy, and architecture, Madrid Chic invites readers to explore the vibrancy of the Spanish way of life.

Poetic accounts from Ernest Hemingway, Antonio Machado and Pablo Neruda are intermixed with insights from the prominent locals of today, such as Baroness Carmen Thyssen-Bornemisza, Elena Foster, Sheila Loewe, and Pedro Almodóvar. Artworks by Velázquez and Goya are placed in conversation with creations by contemporary artists such as Jaume Plensa, Arturo Berned and Oscar Mariné. From the great aristocracy like the Duke of Alba to the best young artists such as Sandra Rojo Picón, Madrid Chic takes readers on a journey through the city’s most captivating places, immersing them in its vibrant spirit and renewed energy.

Thank you for choosing Eichholtz Long Island. We are committed to delivering your luxury furnishings with the utmost care.
Below you will find our clear, straightforward guide to shipping and deliveries.


Delivery Timelines
We source our collection globally to ensure the highest quality. Processing times depend on item location:

• In-Stock (USA): Ships from our North Carolina warehouse in 10–14 business days.

• In-Stock (International): Ships from our Netherlands warehouse in 4–8 weeks.

• Atelier (Made-to-Order): Custom pieces are crafted and shipped within 4–6 weeks.

• Backordered Items: We will provide an estimated shipping window via email and notify you of any schedule updates.
  
  

Note on Atelier Products: Full payment is required at the time of purchase for all Atelier items. Because these pieces are made-to-order specifically for you, all sales are final and are not eligible for returns, cancellations, or refunds.

Your Eichholtz sales representative will reach out after your custom order request is placed.

Shipping Methods

• Curbside Delivery: Large or fragile items are delivered on a pallet to the first dry area at ground level (e.g., driveway or porch). Drivers do not enter the home or remove packaging.

• White-Glove Delivery: (Subject to availability) Includes delivery to your room of choice, light assembly, and removal of all packaging materials.
  
  
  

Your Delivery Appointment
All freight deliveries require an appointment.

• Access Check: Please confirm that all elevators, doorways, and hallways can accommodate your items before ordering.

• Fees: If a delivery cannot be completed due to access constraints or a missed appointment, the carrier may charge redelivery or storage fees.
  
  

Receiving Your Order
Important: Please inspect your shipment immediately upon arrival.

• Visible Damage: If the box or product is damaged, note it clearly on the Delivery Receipt before signing. Take photos of the damage from multiple angles.

• Severe Damage: You have the right to refuse delivery if the item is significantly compromised.

• Concealed Damage: If you find damage after unpacking, please contact us immediately to begin a claim.
  
  

Shipping Destinations & Restrictions

• We ship exclusively within the contiguous United States.

• We cannot ship to PO Boxes, APO/FPO addresses, Alaska, Hawaii, or international locations at this time.
  

Changes & Cancellations

Before Shipping: Requests to cancel or modify an order must be made before the item leaves the warehouse.
After Shipping: Once an item has shipped, any changes or cancellations will be processed as a Return, and return shipping fees will apply.


Need Help?

If you have any questions or require assistance with your order, please do not hesitate to contact our Support Center at info@eichholtzlongisland.com.