Jamaica Vibes

Surely the most stylish and cool island in the Caribbean, Jamaica is not only the cradle of reggae but also a favorite destination for James Bond. While there is no shortage of luxury villas and white-sand beaches, Jamaica offers something that other destinations lack: a vibrant culture, wholly its own. Overflowing with character, Jamaica has a strong sense of self, which was shaped over the centuries during its fight for freedom and independence.

This national pride is reflected in the music, dance, cuisine and literature that originated in Jamaica but has since influenced people across the globe. The legacy of Bob Marley is intricately linked with the image of Jamaica, leaving an indelible mark on the country and the world. For novelist Ian Fleming, Jamaica was his creative incubator. At his home, GoldenEye, Fleming crafted one of the most well-known characters in the world, James Bond. Travelers can now walk in the footsteps of these titans of creative expression by touring 56 Hope Road in Kingston, Bob Marley’s former home, or by staying at GoldenEye. Whether you’re born and raised on the island, or just on a vacation, Jamaica’s influence is undeniable. Chris Blackwell, founder of Island Records, contributes a foreword to Jamaica Vibes, presenting an intimate, insider portrait of this vibrant island nation and its mesmerizing power.

Thank you for choosing Eichholtz Long Island. We are committed to delivering your luxury furnishings with the utmost care.
Below you will find our clear, straightforward guide to shipping and deliveries.


Delivery Timelines
We source our collection globally to ensure the highest quality. Processing times depend on item location:

• In-Stock (USA): Ships from our North Carolina warehouse in 10–14 business days.

• In-Stock (International): Ships from our Netherlands warehouse in 4–8 weeks.

• Atelier (Made-to-Order): Custom pieces are crafted and shipped within 4–6 weeks.

• Backordered Items: We will provide an estimated shipping window via email and notify you of any schedule updates.
  
  

Note on Atelier Products: Full payment is required at the time of purchase for all Atelier items. Because these pieces are made-to-order specifically for you, all sales are final and are not eligible for returns, cancellations, or refunds.

Your Eichholtz sales representative will reach out after your custom order request is placed.

Shipping Methods

• Curbside Delivery: Large or fragile items are delivered on a pallet to the first dry area at ground level (e.g., driveway or porch). Drivers do not enter the home or remove packaging.

• White-Glove Delivery: (Subject to availability) Includes delivery to your room of choice, light assembly, and removal of all packaging materials.
  
  
  

Your Delivery Appointment
All freight deliveries require an appointment.

• Access Check: Please confirm that all elevators, doorways, and hallways can accommodate your items before ordering.

• Fees: If a delivery cannot be completed due to access constraints or a missed appointment, the carrier may charge redelivery or storage fees.
  
  

Receiving Your Order
Important: Please inspect your shipment immediately upon arrival.

• Visible Damage: If the box or product is damaged, note it clearly on the Delivery Receipt before signing. Take photos of the damage from multiple angles.

• Severe Damage: You have the right to refuse delivery if the item is significantly compromised.

• Concealed Damage: If you find damage after unpacking, please contact us immediately to begin a claim.
  
  

Shipping Destinations & Restrictions

• We ship exclusively within the contiguous United States.

• We cannot ship to PO Boxes, APO/FPO addresses, Alaska, Hawaii, or international locations at this time.
  

Changes & Cancellations

Before Shipping: Requests to cancel or modify an order must be made before the item leaves the warehouse.
After Shipping: Once an item has shipped, any changes or cancellations will be processed as a Return, and return shipping fees will apply.


Need Help?

If you have any questions or require assistance with your order, please do not hesitate to contact our Support Center at info@eichholtzlongisland.com.