Havana Blues

Crumbling pastel-colored facades line its streets, parked vintage cars evoke times past, live music permeates the air. Welcome to Havana, home to an overwhelming energy. Situated along the Straits of Florida, the capital of Cuba has been through several identities: Spanish colonial settlement, mobster rule in the 1930s, glamour of the 1950s, Cuban revolution and, most recently, a cultural renaissance. Havana’s bold, provocative approach to art, cuisine and entertainment—as well as the eclectic blend of African, French, Spanish and North American influences—including its range of architecture styles from the sixteenth century to the modern day, confer this epic city with a legendary status on par with the world’s greatest cities. While some of the building are in disrepair, the beauty of the baroque, neoclassical and art deco features triumphs. The iconic Copa Room cabaret that hosted Ginger Rogers and Abbott and Costello still stands. The Gran Teatro de la Habana, built in the early twentieth century, is now home to the Cuban National Ballet. Habana Vieja is undergoing a massive restoration to its former glory. Havana could be seen as a work-in-progress, but it is more a testament to its never-ending determination to improve and progress, which might be the allure that attracts so many visitors. So take a seat at an authentic paladar (family-run restaurant) and enjoy the vibrant evolution of Havana.

Thank you for choosing Eichholtz Long Island. We are committed to delivering your luxury furnishings with the utmost care.
Below you will find our clear, straightforward guide to shipping and deliveries.


Delivery Timelines
We source our collection globally to ensure the highest quality. Processing times depend on item location:

• In-Stock (USA): Ships from our North Carolina warehouse in 10–14 business days.

• In-Stock (International): Ships from our Netherlands warehouse in 4–8 weeks.

• Atelier (Made-to-Order): Custom pieces are crafted and shipped within 4–6 weeks.

• Backordered Items: We will provide an estimated shipping window via email and notify you of any schedule updates.
  
  

Note on Atelier Products: Full payment is required at the time of purchase for all Atelier items. Because these pieces are made-to-order specifically for you, all sales are final and are not eligible for returns, cancellations, or refunds.

Your Eichholtz sales representative will reach out after your custom order request is placed.

Shipping Methods

• Curbside Delivery: Large or fragile items are delivered on a pallet to the first dry area at ground level (e.g., driveway or porch). Drivers do not enter the home or remove packaging.

• White-Glove Delivery: (Subject to availability) Includes delivery to your room of choice, light assembly, and removal of all packaging materials.
  
  
  

Your Delivery Appointment
All freight deliveries require an appointment.

• Access Check: Please confirm that all elevators, doorways, and hallways can accommodate your items before ordering.

• Fees: If a delivery cannot be completed due to access constraints or a missed appointment, the carrier may charge redelivery or storage fees.
  
  

Receiving Your Order
Important: Please inspect your shipment immediately upon arrival.

• Visible Damage: If the box or product is damaged, note it clearly on the Delivery Receipt before signing. Take photos of the damage from multiple angles.

• Severe Damage: You have the right to refuse delivery if the item is significantly compromised.

• Concealed Damage: If you find damage after unpacking, please contact us immediately to begin a claim.
  
  

Shipping Destinations & Restrictions

• We ship exclusively within the contiguous United States.

• We cannot ship to PO Boxes, APO/FPO addresses, Alaska, Hawaii, or international locations at this time.
  

Changes & Cancellations

Before Shipping: Requests to cancel or modify an order must be made before the item leaves the warehouse.
After Shipping: Once an item has shipped, any changes or cancellations will be processed as a Return, and return shipping fees will apply.


Need Help?

If you have any questions or require assistance with your order, please do not hesitate to contact our Support Center at info@eichholtzlongisland.com.