Burgess

It started with one man’s dream: to establish a yacht brokerage based on a protocol of integrity, discretion and client care never seen before. Founded in 1975 by Nigel Burgess, a renowned solo ocean racer with an obsessive eye for detail and a passion for the sea, Burgess today is a global company providing 360-degree service, from yacht building or brokering to charter and management. Under the watchful eye of Burgess’s successor, the inimitable Jonathan “Joff” Beckett, Burgess has grown into a true standard-bearer in the maritime world.

Fifty years later, the trust and integrity that defined Nigel Burgess are embedded in the company DNA. Today the Burgess team employs its unrivaled experience and expertise in every area of superyachting to provide specialized client services from its sixteen offices across the most important centers of trade and luxury on the planet.

And yet the adventurous spirit that first drove Nigel Burgess still impels the company forward, always looking toward the next horizon. In this gorgeous volume, Burgess explores the future of yachting, including design that pushes the boundaries of beauty combined with functionality, far-flung destinations that emphasize exploration and discovery, innovative toys from the underwater depths to the edge of the stratosphere, and how the industry is approaching the issues of sustainability and social responsibility.

Thank you for choosing Eichholtz Long Island. We are committed to delivering your luxury furnishings with the utmost care.
Below you will find our clear, straightforward guide to shipping and deliveries.


Delivery Timelines
We source our collection globally to ensure the highest quality. Processing times depend on item location:

• In-Stock (USA): Ships from our North Carolina warehouse in 10–14 business days.

• In-Stock (International): Ships from our Netherlands warehouse in 4–8 weeks.

• Atelier (Made-to-Order): Custom pieces are crafted and shipped within 4–6 weeks.

• Backordered Items: We will provide an estimated shipping window via email and notify you of any schedule updates.
  
  

Note on Atelier Products: Full payment is required at the time of purchase for all Atelier items. Because these pieces are made-to-order specifically for you, all sales are final and are not eligible for returns, cancellations, or refunds.

Your Eichholtz sales representative will reach out after your custom order request is placed.

Shipping Methods

• Curbside Delivery: Large or fragile items are delivered on a pallet to the first dry area at ground level (e.g., driveway or porch). Drivers do not enter the home or remove packaging.

• White-Glove Delivery: (Subject to availability) Includes delivery to your room of choice, light assembly, and removal of all packaging materials.
  
  
  

Your Delivery Appointment
All freight deliveries require an appointment.

• Access Check: Please confirm that all elevators, doorways, and hallways can accommodate your items before ordering.

• Fees: If a delivery cannot be completed due to access constraints or a missed appointment, the carrier may charge redelivery or storage fees.
  
  

Receiving Your Order
Important: Please inspect your shipment immediately upon arrival.

• Visible Damage: If the box or product is damaged, note it clearly on the Delivery Receipt before signing. Take photos of the damage from multiple angles.

• Severe Damage: You have the right to refuse delivery if the item is significantly compromised.

• Concealed Damage: If you find damage after unpacking, please contact us immediately to begin a claim.
  
  

Shipping Destinations & Restrictions

• We ship exclusively within the contiguous United States.

• We cannot ship to PO Boxes, APO/FPO addresses, Alaska, Hawaii, or international locations at this time.
  

Changes & Cancellations

Before Shipping: Requests to cancel or modify an order must be made before the item leaves the warehouse.
After Shipping: Once an item has shipped, any changes or cancellations will be processed as a Return, and return shipping fees will apply.


Need Help?

If you have any questions or require assistance with your order, please do not hesitate to contact our Support Center at info@eichholtzlongisland.com.