Bangkok Spirit

One doesn’t come to Bangkok for calm. Nor does one come for ultimate luxury experiences. Bangkok is a city for the explorer. Those looking for a contagious energy. Those looking to feel alive. The capital of Thailand is electric chaos, from the animated street-food vendors to traffic jams galore. The only balance for Bangkok’s vibrant character is found in its spiritual dimension. Intricate Buddhist temples and monasteries offer momentary respite. Then it’s back to the buzz of the city life.

Bangkok is a place of abundance. Abundant in religious institutions, abundant in delicacies offered at the food markets, and abundant in places for an unforgettable night on the town. With Thailand’s first skate company (Preduce Skateboards), Princess Sirivannavari’s eponymous fashion label, and an avant-garde collaboration between Chef Gaggan Anand and Louis Vuitton, Bangkok is clearly abundant in its creative output as well. With Thailand in the global spotlight as the backdrop for a highly anticipated television series, the city's allure is more captivating than ever. An intimate story of exploration recounted by author Simon Liberati is accompanied by dynamic images—several of which have been provided by local photographers—to present an invigorating portrait of Bangkok, a jewel of Asia captured in this travel coffee table book.

Thank you for choosing Eichholtz Long Island. We are committed to delivering your luxury furnishings with the utmost care.
Below you will find our clear, straightforward guide to shipping and deliveries.


Delivery Timelines
We source our collection globally to ensure the highest quality. Processing times depend on item location:

• In-Stock (USA): Ships from our North Carolina warehouse in 10–14 business days.

• In-Stock (International): Ships from our Netherlands warehouse in 4–8 weeks.

• Atelier (Made-to-Order): Custom pieces are crafted and shipped within 4–6 weeks.

• Backordered Items: We will provide an estimated shipping window via email and notify you of any schedule updates.
  
  

Note on Atelier Products: Full payment is required at the time of purchase for all Atelier items. Because these pieces are made-to-order specifically for you, all sales are final and are not eligible for returns, cancellations, or refunds.

Your Eichholtz sales representative will reach out after your custom order request is placed.

Shipping Methods

• Curbside Delivery: Large or fragile items are delivered on a pallet to the first dry area at ground level (e.g., driveway or porch). Drivers do not enter the home or remove packaging.

• White-Glove Delivery: (Subject to availability) Includes delivery to your room of choice, light assembly, and removal of all packaging materials.
  
  
  

Your Delivery Appointment
All freight deliveries require an appointment.

• Access Check: Please confirm that all elevators, doorways, and hallways can accommodate your items before ordering.

• Fees: If a delivery cannot be completed due to access constraints or a missed appointment, the carrier may charge redelivery or storage fees.
  
  

Receiving Your Order
Important: Please inspect your shipment immediately upon arrival.

• Visible Damage: If the box or product is damaged, note it clearly on the Delivery Receipt before signing. Take photos of the damage from multiple angles.

• Severe Damage: You have the right to refuse delivery if the item is significantly compromised.

• Concealed Damage: If you find damage after unpacking, please contact us immediately to begin a claim.
  
  

Shipping Destinations & Restrictions

• We ship exclusively within the contiguous United States.

• We cannot ship to PO Boxes, APO/FPO addresses, Alaska, Hawaii, or international locations at this time.
  

Changes & Cancellations

Before Shipping: Requests to cancel or modify an order must be made before the item leaves the warehouse.
After Shipping: Once an item has shipped, any changes or cancellations will be processed as a Return, and return shipping fees will apply.


Need Help?

If you have any questions or require assistance with your order, please do not hesitate to contact our Support Center at info@eichholtzlongisland.com.