Cheval Blanc

Created in the spirit of family photo album, Cheval Blanc brings to life one of the world’s most exclusive and exceptional hospitality endeavors in intimate, poignant detail – a lasting souvenir to the brand’s properties. Always referred to as “Maisons” and designed as a family home, each hotel has its own identity with absolute privacy and bespoke service to create endless memories.

Cheval Blanc’s journey began in 2006 with the opening of its first chalet in Courchevel, France. Since then, the brand has expanded its legacy across six destinations, with a seventh soon to follow in Sardinia, along the shores of Costa Smeralda. These distinctive establishments are beautifully captured in the Cheval Blanc volume, showcasing the brand’s properties in Courchevel, Randheli, St-Barth, St-Tropez, Paris, and the Seychelles.

Like guests on arrival, readers are immediately immersed in Cheval Blanc’s hallmark “Art de Recevoir” (“the art of welcoming”) and unparalleled sense of detail. These are not just extraordinary destinations, they are sensorial experiences, every aspect choreographed to provide a symphony of ultra-luxury and bold modernity, local craftsmanship and timeless elegance, made-to-measure service and unexpected moments of marvel. To continue the sense of a private travel diary, handwritten notes can be found throughout the narrative, as if the discreet musings of a trusted friend or family member on their stays.

These Maisons built by renowned architects such as Jean-Michel Gathy, Jacques Grange, Jean-Michel Wilmotte and Peter Marino, share differences born from their specific histories and location. A family chalet in Courchevel, a Provençal home in Saint-Tropez, a Parisian icon within the historic walls of La Samaritaine—each story is an opportunity to celebrate the soul of a place without altering it, with some signatures a common through- line in all six destinations. And, of course, there are the superlative manners and etiquette transmitted by rigorous training—gestures, eloquence, and an attitude that is neither formal nor familiar but rather full of concern.

Above all, in these pages, as in these Maisons, the goal is to introduce readers to their new favorite destination, a place cherished as much or even more than their childhood home. “Our clients come here for a positive interlude, to shut the door, for just a moment, on a page of their daily lives and enter the joyous but very real world of Cheval Blanc,” says Arnaud Donckele, the three-starred chef of Cheval Blanc St-Tropez and Cheval Blanc Paris.

Thank you for choosing Eichholtz Long Island. We are committed to delivering your luxury furnishings with the utmost care.
Below you will find our clear, straightforward guide to shipping and deliveries.


Delivery Timelines
We source our collection globally to ensure the highest quality. Processing times depend on item location:

• In-Stock (USA): Ships from our North Carolina warehouse in 10–14 business days.

• In-Stock (International): Ships from our Netherlands warehouse in 4–8 weeks.

• Atelier (Made-to-Order): Custom pieces are crafted and shipped within 4–6 weeks.

• Backordered Items: We will provide an estimated shipping window via email and notify you of any schedule updates.
  
  

Note on Atelier Products: Full payment is required at the time of purchase for all Atelier items. Because these pieces are made-to-order specifically for you, all sales are final and are not eligible for returns, cancellations, or refunds.

Your Eichholtz sales representative will reach out after your custom order request is placed.

Shipping Methods

• Curbside Delivery: Large or fragile items are delivered on a pallet to the first dry area at ground level (e.g., driveway or porch). Drivers do not enter the home or remove packaging.

• White-Glove Delivery: (Subject to availability) Includes delivery to your room of choice, light assembly, and removal of all packaging materials.
  
  
  

Your Delivery Appointment
All freight deliveries require an appointment.

• Access Check: Please confirm that all elevators, doorways, and hallways can accommodate your items before ordering.

• Fees: If a delivery cannot be completed due to access constraints or a missed appointment, the carrier may charge redelivery or storage fees.
  
  

Receiving Your Order
Important: Please inspect your shipment immediately upon arrival.

• Visible Damage: If the box or product is damaged, note it clearly on the Delivery Receipt before signing. Take photos of the damage from multiple angles.

• Severe Damage: You have the right to refuse delivery if the item is significantly compromised.

• Concealed Damage: If you find damage after unpacking, please contact us immediately to begin a claim.
  
  

Shipping Destinations & Restrictions

• We ship exclusively within the contiguous United States.

• We cannot ship to PO Boxes, APO/FPO addresses, Alaska, Hawaii, or international locations at this time.
  

Changes & Cancellations

Before Shipping: Requests to cancel or modify an order must be made before the item leaves the warehouse.
After Shipping: Once an item has shipped, any changes or cancellations will be processed as a Return, and return shipping fees will apply.


Need Help?

If you have any questions or require assistance with your order, please do not hesitate to contact our Support Center at info@eichholtzlongisland.com.